IT support built for clinics that can't afford downtime.
PracticeStack manages IT, cybersecurity, backup, Microsoft 365, dental software coordination and growth systems — so your team focuses on patients, not technology problems.
A complete technology partner for your practice.
We don't just fix computers. We own the whole technology layer of your clinic — from infrastructure to patient-facing systems.
Managed IT Support
Unlimited helpdesk, proactive monitoring and onsite support for clinics that cannot afford downtime. One number, one team, one accountable partner.
Cybersecurity
MFA, endpoint protection, managed firewall, email security and incident response — all configured to Australian healthcare standards and the Privacy Act.
Backup & Disaster Recovery
Automated off-site backup, tested recovery runbooks and continuity planning. Your patient records are recoverable when the worst happens.
Microsoft 365
Secure email, Teams, SharePoint, OneDrive and device policies — properly configured for clinical environments, not just ticked off a vendor list.
Dental Software & Imaging
Praktika, D4W, Exact, Oasis, Sirona and imaging workstations. We coordinate with vendors so your staff don't have to chase anyone.
VoIP & Phone Systems
Call flows, IVR, after-hours routing and voicemail-to-email. Reception teams get a phone system that works as hard as they do.
Network, Firewall & WiFi
Clinic-grade networks with patient WiFi segmentation, firewall management, internet failover and full documentation.
Website & Growth Systems
Conversion-focused clinic websites, local SEO, Google Ads and booking-path analytics that turn online traffic into real enquiries.
We speak dental.
Dental practices run on specific software ecosystems, imaging workstations, chair-side devices and vendor relationships that generic IT companies don't understand. We do.
Software we support
And healthcare more broadly.
GP and allied health clinics face their own compliance requirements, software dependencies and operational pressures. We serve both sectors with the same specialist depth.
Simple anchors. Custom quote after audit.
Final pricing depends on users, chairs, sites, servers, backup volume and after-hours scope. The free audit gives us everything we need to quote accurately.
Essentials
Small practices wanting reliable support and baseline security.
- Unlimited remote helpdesk
- Microsoft 365 management
- Endpoint protection
- Backup monitoring
- Quarterly health report
- Business hours SLA
Clinic Plus
Busy clinics needing proactive management and full vendor coordination.
- Everything in Essentials
- Managed firewall
- Dental software vendor liaison
- Monthly proactive maintenance
- Priority incident response (2hr)
- Compliance audit report
Premium Practice
Multi-chair, multi-site or growth-focused practices.
- Everything in Clinic Plus
- Onsite support allowance
- Disaster recovery testing
- Annual security roadmap
- Website & growth system review
- Dedicated account manager
All plans require a 30-day notice period after the minimum initial term. No lock-in surprises. GST not included. See full pricing details →
What practice owners actually say.
“We'd tried two IT companies before PracticeStack. The difference is they actually understand how a dental practice runs — they know what Praktika is, they understand imaging workstations, and they don't need explaining to.”
“Our old IT provider took 3 days to respond to a server issue. PracticeStack had us back online in under 90 minutes. That's the difference when your IT partner understands what patient downtime costs.”
“They built our website, set up our booking system, sorted our Microsoft 365 and manage our network — all from one team. The consolidation alone saved us hours of chasing every month.”
All testimonials are from real clients. Names withheld by request — contact us to speak with a reference clinic.
Common questions.
Questions we hear from practice owners before they engage us.
Still have questions?
Call us during business hours or book a free 30-minute call — no commitment, no sales scripts.
1300 782 548Yes. We work with dental practices, GP clinics, specialist rooms and co-located healthcare facilities across Melbourne and regional Victoria. Both sectors have different software ecosystems and compliance requirements — we handle both.
Your practice deserves IT that just works.
Book a free 90-minute IT audit. We review your setup, identify risks and give you a written report — with no obligation to engage us.