IT built for the complexity of clinical practice.
Selected medical and allied health clinics - GP, physiotherapy, psychology, podiatry, OT and more - each have their own software and operational pressures. We review enquiries individually rather than take a one-size-fits-all generalist approach.
A note on focus: PracticeStack is dental-first, but our managed IT, security, Microsoft 365, backup and support capability can also suit selected medical and allied health clinics. Enquiries are reviewed individually to make sure we are genuinely the right fit.
Everything a clinical practice needs to run reliably.
Infrastructure, software, security and phones - managed by one team that understands your environment.
GP & Medical Centre IT
Full managed IT for general practice clinics - devices, network, server, backup, email and phone systems. We understand clinical workflows and the pressures of a busy GP environment.
EHR & Practice Software
Support for Best Practice, Medical Director, Genie, Zedmed and cloud-based EHR platforms. We coordinate with software vendors so your clinical team isn't stuck on hold.
Secure Clinical Access
MFA, device controls, VPN and access policies designed for GPs and allied health - including remote and after-hours clinical access that meets Australian privacy standards.
Privacy Act Aligned
Healthcare data handling under the Australian Privacy Act has specific requirements. We configure and document your systems against them, with an evidence report you can keep on file - reviewed individually for your environment.
Multi-Site Clinics
Multiple consulting rooms, satellite sites or co-located facilities? We standardise IT across locations - same controls, same support, same monitoring.
Medical Reception Telephony
VoIP phone systems with triage call flows, hold queues, after-hours routing and voicemail-to-email - built for the demands of a busy medical reception.
Clinical Data Backup
Patient records, referral letters, test results and clinical notes backed up automatically off-site. Regular restore tests so you know your data is actually recoverable.
Allied Health IT
We also review physiotherapy, psychology, chiropractic and specialist practices individually - software coordination, secure access configuration and reliable infrastructure.
We know your clinical software stack.
We work with clinics using the major EHR and clinical management platforms in Australian general practice, with support scope confirmed before engagement - so when something breaks at 8:45am, we're not starting from scratch.
Compliance documentation
We produce evidence reports showing how your systems are configured and documented against Privacy Act requirements - useful for accreditation and practice review.
Supports accreditation preparation
RACGP accreditation has IT requirements. We review your infrastructure, backup, access controls and documentation against them, reviewed individually for your practice.
HotDoc & HealthEngine integration
Online booking platforms connected to your EHR and website analytics - reducing manual admin and giving you better visibility of patient acquisition.
My Health Record: secure access configuration
Device controls and audit logging configured for My Health Record participation, reviewed individually for your environment.