Booking, tracking & reactivation
The systems between an enquiry and a booked patient: online booking, call tracking, attribution, routing, follow-up workflows, reactivation and reporting - measured through to bookings.
Online booking
Booking connected to your website and practice software, designed around how patients actually choose a time.
Call tracking
Know which channels drive calls, when calls go unanswered, and how phone enquiries relate to your marketing.
Source attribution
Track where enquiries came from and what happened next, so spend decisions rest on measured results.
Enquiry routing
Enquiries reach the right person with the context they need, instead of sitting in a shared inbox.
Staff follow-up workflows
Clear, prioritised follow-up lists for the front desk, with outcomes captured so nothing relies on memory.
Dormant-patient reactivation
Identify patients who have drifted between visits and give your team a structured way to invite them back.
Reporting & automation
Plain-English reporting tied to bookings, with routine steps automated where it genuinely saves staff time.